Privacy Policy
Last Updated: October 26, 2024
This Privacy Policy describes how Maplewood Design Group collects, uses, and discloses your information when you visit or use our online platform or services. We are committed to protecting your privacy and handling your data transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect information to provide and improve our services to you. The types of information we collect may include:
- Personal identification information: Such as your name or other identifiers you provide when contacting us or using certain features on our site.
- Contact information: Such as postal addresses or other information you provide. Note that we will not request or store electronic contact details like phone numbers or email addresses through the mechanisms covered by this policy unless explicitly stated for a specific service feature where you voluntarily provide it.
- Usage data: Information about how you access and use our online platform. This may include details such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and tracking technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
Maplewood Design Group uses the collected data for various purposes:
- To provide and maintain our service.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer care and support.
- To provide analysis or valuable information so that we can improve the service.
- To monitor the usage of the service.
- To detect, prevent, and address technical issues.
- To communicate with you based on information you have provided.
Sharing Your Information
We do not sell your personal information. We may share your information in the following situations:
- With service providers: We may share your information with third-party companies and individuals who perform services on our behalf to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business transfers: If Maplewood Design Group is involved in a merger, acquisition, or asset sale, your information may be transferred.
- With your consent: We may disclose your information for any other purpose with your explicit consent.
Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object: You have the right to object to our processing of your information.
- The right of restriction: You have the right to request that we restrict the processing of your information.
- The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your information.
Please note that we may ask you to verify your identity before responding to such requests.
You also have the right to complain to a Data Protection Authority about our collection and use of your information.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including personal data, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Data Retention
We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Children's Privacy
Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy (note: this sentence is for illustrative purposes of process; no date placeholder will be used). You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Maplewood Design Group
145 King Street West, Suite 300, Toronto, Ontario, M5H 1J8, Canada